Job events show you what happened on a job once it's underway. You can check the job status, which vehicle did the delivery, and the actual pickup and delivery times. You can also open a map of each pickup and delivery location to see where and when the driver completed each task. It's a quick way to answer customer questions about a delivery or confirm proof of arrival.
You can open job events from the Daily Jobs page or the All Jobs page.
What you can see in job events
Job status
Delivery vehicle
Actual pickup and delivery timestamps
Map view showing each pickup and delivery task location
Breadcrumb trail of the driver's movements, with every ping timestamped
Geofence radius highlighting where the driver marked each task as complete
Note: Where the data is available, the breadcrumb trail shows pings from up to 6 hours before the pickup task was completed, plus everything between pickup completion and delivery completion.
View job events from the Daily Jobs page
Step 1: Find the job
Go to the Daily Jobs page and find the job you want to check.
Step 2: Click the distance button
Click the distance button on the job to open the Job Events window.
Step 3: Review the job details
The Job Events window shows the job status, delivery vehicle, and actual pickup and delivery times.
Step 4: Open the map view
Click the location icon to see the map for the pickup and delivery tasks.
The map shows each task location, the driver's breadcrumb trail with timestamped pings, and the geofence radius where each task was marked complete.
View job events from the All Jobs page
Step 1: Click the clock icon
Go to the All Jobs page, find the job, and click the clock icon on its row.
Step 2: Review the details and map
The same Job Events window opens. Follow Steps 3 and 4 above to review the job details and open the map view.